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CRM
What you get in NAWASOFTOneOffice™ CRM
Contact Management
-  Company/Account Mgmt.
-  Contact Management
-  Notes & History
-  Mail-merge
-  Birthday/Anniversary Alerts

Sales Force Automation
-  Work-flow/Team Mgmt.
-  Forecast and Set Targets
-  Account & Contact Mgmt.
-  Calls/Meetings/To-Dos
-  Analysis & Reporting

Marketing Automation
-  Campaign Management
-  Lead Management
-  Opportunity Management
-  Marketing Analysis

Customer Support
-  Issue Management
-  Knowledge-base
-  Service Analysis

Document Management
-  Organize Documents
-  Access Anytime Anywhere
-  Control Document Access

Project Management
-  Manage Tasks
-  Manage Project Activities
-  Monitor Project Progress

Custom Fields
Page customization by adding necessary fields specific to businesses

To know how NAWASOFT™ OneOffice™ CRM can benefit your business;
Call:
+91 40 23746535
+91 40 23746538
+91 9948437801

E-mail:
info@nawasoftoneoffice.com

Windows

NAWASOFT
OneOffice™ 2.1
CRM and Beyond
For Small Business
Web-based

NAWASOFT
OneOffice™ 3.1
CRM and Beyond
On-Demand & Enterprise Edition
CRM available on
CRM examines all aspects of the interactions that a company has with its customers and automates processes so that, sales, marketing and service efforts are more efficient and effective. CRM provides online customer service. 360-degree view of customers, sharing customer data across departmental & divisional boundaries and integrates all the necessary information which is made available instantly. NAWASOFTOneOffice delivers true promises of CRM and beyond.

Key Benefits :
Maintain one set of customer information and make that accessible (role based) wherever and whenever it is needed.
Enable to have a 360-degree view of the customer and achieve excellence.
Increase in customer acquisition, retention, loyalty and profitability.
Automate the sales process; increase in number of opportunities through constant follow-ups.
Empower sales team with real-time pipeline and forecasting to direct focus to most profitable opportunities.
Quickly identify and provide response to your most profitable customer issues and prospects.
Enable marketing professionals to quickly measure response to marketing initiatives (Advertisement, Exhibition, Trade shows, Cold calls, E-mails, TV shows etc.) Real-time basis and leverage the most successful campaigns.
Achieve customer satisfaction by decreasing customer response time.
Reduce call-handling time by providing knowledge base that incorporates powerful search capability in order to quickly locate the relevant data and solve customer problems.
Document management saves time in searching the required document when on-line with the customer.
Send and receive fax from the application.
Schedules appointments, meetings, calls. Set reminders; keep you alert of all the important activities.
Marketing activity reports are available on-line for analysis and immediate action.
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